Preparation and delivery

Coronavirus situation

 

In those special times, our workshop continues to work hard in order to manufacture your precious memories with the utmost care, all whilst respecting sanitary restrictions. We respect those restrictions to ensure your safety and that of our team.

Just like in previous years, we examine, manufacture and dispatch your orders within 72 hours (on working days). Once your order is ready, we will hand it over to the mail service of your choice.

With regards to delivery times of our shipping partners, which are La Poste (tracked letter and Colissimo) and Chronopost, none of them have reported any issues on their network. Nonetheless, we know for a fact that during the holiday season and even more so with the ongoing sanitary crisis, some delays in the delivery may occur. We try our best to reduce our production times to compensate for this possibility.

 

 

Manufactured within 72 hours (on working days).

24 HOURS

VERIFICATION OF YOUR ORDER

Our team checks and tests all the photos
in your order and will let you know
if there are any problems with a photo.

24 HOURS

PRINTING YOUR MEMORIES

Your orders are printed in our
Parisian workshop with the utmost care.

24 HOURS

MANUFACTURE AND DELIVERY

Each product, each manufacture, each
deliveryis thought through, to offer
you a parcel filled with emotions.

Each order goes through three steps of quality assessment: a DTP-verification, a print verification and a last verification after the manufacturing process.

The production of our hardcover photo album requires a longer production time.
In case your order includes at least one hardcover photo albums, the production times could be extended by up to 48 hours.


 

Delivery times.

Once your order is ready, we will hand it over to the mail service of your choice: La Poste for standard delivery and Chronopost for express delivery. The parcel will arrive at your doorstep within 1 working day with Chronopost and within 2 to 4 working days with La Poste (in France).

*delivery times for France only 

 

Any further questions?

Don’t hesitate to get in touch with us for any specific questions: support@innocence-paris.com